The service department has gotten better and better the last couple of years. More personable, upscale and the finished product has been better quality. Glad to see the same faces again and know it will be good service!
Adam made it real easy and the service was very fast. The car was nice and clean when we got it back too.
It's always a pleasure taking our vehicle into Autobahn Jaguar.Adam was very helpful and had a courtesy car ready. They completed my service quickly and we are very pleased.
I'm very pleased with the service department. They are accommodating, courteous, professional, and knowledgeable. Outstanding job guys!
Polite courteous service. Have been coming here for 11 years, very satisfied so far. Service work covered under Jaguar Elite Care service plan, included with vehicle purchase.
Wish all my customer experiences were as good as this one was....true to their word and my expectations.
Kory took great care of me, had the repair completed and the car returned quickly. Many thanks for a job well done!
Adam in the service department was excellent to work with. He knew exactly what I was bringing my F-Pace in for as soon as i got out of the car. Based on the written service report they did an excellent job of checking the car over to make sure it was long distance travel worthy.
Kory is exceptionally helpful, efficient, polite, cheerful, in fact everything that you would want from a dealership service department but don't normally get! I highly recommend this service department.
Excellent timely service
The staff is always friendly and supportive. I usually never have to wait before someone assists me and I appreciate that courtesy. The staff are anxious to assist me in getting my needs met and returning my car to me. I’ve been pleased with the customer service.
Easy to use. They arranged the tow truck and had my vehicle back to me within a couple of days running well and clean without problems.
Went to get a part for an older Jaguar, A greasy tattooed guy like myself didn't raise an eyebrow with the staff! Got in ,got my part and was treated as though I was a prospective buyer of a new Jaguar! Love this place
The service is fast. The staff is courteous and knowledgeable of their product. Appreciate service recommendations. Access to loaner eliminates any possible disruption of my daily activities.
Appointments made and loaner car always ready when I arrive . Kory explains any needed repair very well. Think this was first repair needed and I was surprised at cost. My car has less than 30000 miles and this repair was unexpected. It was a failed part not due to abuse
Always a great experience at Autobahn Jaguar, and very friendly service.
I can't say enough great thanks to Damond. I met him while browsing in the summer. I did tell him "I'm not buying dont waste your time in me" still, gracefully he did. 6 months later I went back and am a proud new owner of an F-pace. His customer service is what had me sold.
keeping tradition of autobahn dealership, had good experiences with BMW land rover and now Jaguar courteous ,professional clean environment, punctual best part is getting reminders about service due , availability of loaners car and text messages when car is ready to be picked up
My car was acting up while driving. The professionals at Autobahn had a tow truck meet me at my house, kept me informed of the repairs, then. At the completion of my repairs, my car was cleaned and returned to me first thing in the morning. I never left my house. What a special dealer!
Service Autobahn Jaguar is always excellent. Cory makes the drop off and picking in the cast fast and easy. He keeps you updated and provides great customer service.
Kory & Adam always take great care of me & my F-Type...when I come in for routine maintenance once a year...no other issues in 5 years with this or my first F-Type.
Kory really did a tremendous job taken care of us and our vehicle. Thanks so much. He will be the reason we will stay with this dealership.
Adam greeted me with the info on maintenance I had requested. We finished the loaner car paperwork at his desk and he gave me the info I needed for my maintenance dates. I so appreciated the loaner being picked up at my house and my car delivered. So impressed with the friendly service.
Great service and personnel. Fourteen years with no complaints. I'm glad to be a customer of Autobahn Jaguar, and look forward to another great experience next year at service time.
I want to rate the service department as excellent. I had a blowout on my way traveling through the area and they were understanding of my urgency and need to get back on the road. Since they are special order tires they worked hard to get my tire delivered and on my car (even washed it) so I could get on my way. They give better service than the one in my area.. special shout out to Clarence in the parts department!! You rock my friend!!
My name is Kathy Gaynor and the 2014 Jaguar XJ is my vehicle is mine. I brought it in fora battery check. Great service!thanks
Damon was a great sales executive and made my experience exceptional.
Service met my expectations. Service Advisor Kory could not have been more pleasant to work with. Look forward to future interactions with the Jaguar service team.
Cory and the Service Department did an outstanding job fixing my car in 24 hours even with needing to order a part. This enabled me to drive to Baton Rouge for my mother’s 92nd birthday party. The quick turnaround was very much appreciated.
Wonderful place to have your Jaguar serviced. Knowledgeable and caring staff. They even washed my car with my yearly service. Thanks Autobahn!! Andy was the MAN!
Damon, our salesman, was great to work with. He answered all of our questions, was very straightforward with us and even helped us after hours. The finance guy, Paul aka Tall Paul, didn’t disappoint us either. He made our finance experience a breeze. Appreciate them and the extra efforts.
Great experience with Autobahn, as always. Timely, courteous, and professional. Adam in the service dept did an exceptional job explaining all the features of my car.
The service experience was awesome at AutoBahn Fort Worth...thanks everyone we really enjoyed the ease of drop off, pick up and check out at your location.
The cars where very nice to look at as I sat in the parking lot nextdoor and sent a text to my girlfriend
Their service is always excellent and quick. Working with the Autobahn Service Department is very easy and they are pleasant to deal with when bringing a car for service.
We drove to Autobahn in Fort Worth from Frisco, where their is a Jaguar auto dealership a half mile away, because of the service and recommendation from Ed Wallace.
Corey in Jaguar Service is absolutely the best!
The Service experience at AutoBahn Fort Worth was AWESOME! The annual service was performed as expected and all of my concerns were addressed one by one. No complaints whatsoever, just praise for providing me with absolute Professional service. Thanks Autobahn for making my experience pleasurable.
Outstanding. Was so happy with everything that he did. He makes it easy to get anything done and in a hurry as well. Bravo to all
Always an incredible experience in service. Ed Wallace
Great, fantastic service for a minor repair. Corey - service coordinator - is just a terrific person to do business with. Greeeted me (in a mask), took care of the problem the next day. Easy loaner car, too!
Excellent service extends from the Sales to the Repair Departments
I’m always impressed at the efficiency of Kory and the team in service. I kept abreast of the status which is the best ever!
Kory Malcolm is an awesome representation of your dealership. He is courteous, efficient and knowledgeable on all aspects of Jaguar vehicles. He gets your vehicle in and out quickly all while doing a very thorough job.
The service advisor, waiting area and service is as luxurious as the cars! I will definitely recommend the dealership to my friends. I’ll keep coming back because I trust you! I know luxury cost even that was handled courteously by my service advisor to help me be financially prepared.
Consistent over the years of doing business with them, we have purchased multiple jaguars with satisfaction. Our next purchase will be a jaguar from autobahn
Just dropped off my Jaguar for annual maintenance. Corey and Adam are such gentlemen and they make the process a great experience. However, George has some maturing in the art of shivery.
Just purchased my second Jaguar. Great team for both sales and support. Travis was not the typical car salesman. I was very comfortable with both deals he put together for me. Cody and his group resolved the service needs and few warranty items.
I love the Jaquar service department in Ft. Worth! I live in Dallas; however I’ve had a few very bad experiences with their service department as they do not fix the problem and usually create a new problem. The Jaquar dealership in ft. Worth is so much better. They drive to Dallas to pick up my car and give me a Jaquar loaner car. Corey is my service advisor and he has always provided excellent service. Corey keeps me updated about my car and the progress. Corey is very to get in contact with...I highly recommend them for ...
I worked with Chris Howard on buying my new car. He was very professional and got back to me quickly. I really enjoyed working with him and the whole dealership. I look forward to buying more cars from Autobahn. It was by far my best experience yet. From the test drive to the finance paperwork. I am tired of the days that you are stuck at the dealership for hours during the sales process. It was so easy! I was in and out, made my decision and the the finance paperwork was done. I came into sign and left with ...
Very professional and strong customer service ethics. I trust their evaluation of my automobile needs. Great dealer! All the issues were fixed on my F-Pace.
Adam in the service department was AWESOME! Spoke with him on the phone with a issue I had, advised him I was around the corner... As soon as I pull to service he's there tentative ready to assist. Hated I moved from Houston Jaguar but glad to have found Adam and his team here to take care of my baby Jag!
Went in for oil change and service manager warranted and fixed many things I didn't even know were wrong. Left very happy. No more squeaks or rattles.
This service was probably the quickest and easiest service experience I have ever had from any brand or dealership. Dropping the car off, I was in my loaner vehicle within 10 minutes and every point of service was discussed and confirmed. Picking the car up was even quicker with every item sorted. No hassles, no worries, just top notch service. Autobahn is by far the best Jaguar dealership in DFW.
Easy to make appointment, service was done as promised, finished faster than promised, loaner car ready and very nice. Couldn’t ask for more
Adam was extremely helpful. Very nice. Answered all of our concerns. We will continue to come here for maintenance.
Adam and Mr Malcom are always excellent. They provided excellent customer service. I would also like to thank the people in the back for the unseen work that they do.
Excellent hours and competent and friendly service. Work done promptly and in a professional manner. The auto repair service was completed at the time promised and the car was clean and washed.
Jaguar lover!! Thank you Kory, Service Advisor, for helping me feel great about my most recent purchase. He explained the unknowns to me & made sure I knew I could call him up with any questions or concerns. 😁
Chris And Travis are a salesman duo and both are fantastic. Our most pleasurable car buying experience ever!! Highly recommend this dealership if your looking for a new car!
Although they were booked solid, they helped with a new battery and got me back on the road. I won't go any where else for service.
The detail to attention and service were great. Thanks to your team for keeping this Jaguar XJ owner safe and satisfied! Keep up the excellent work. Stephen Linneman
Been using them for years. Always top notch.
Kory was great. He answered all my questions without hesitation....he knows his cars. The knowledge that the service department will do a superior job to keep my beautiful car performing at its best is a great comfort. Having done business with Autobahn Jaguar for 15 years is a definite 10 gold star rating for a wonderful experience with Jaguar product and service. Thank you all for your dedication.
We received excellent customer service from Travis during our recent purchase of a 2019 Jaguar F Type. He made sure that I understood all about the technology and took as much time as was needed to do so. He has followed up with a phone call and email and even offered to come to our house if I could not sync the HOMELINK with our garage door. (I did so he won't have to make the "house call!") Highly recommend Travis to anyone looking to buy a new Jag.
Amazing team Always helpful
Great Experience. Professional and courteous. Terrance San Juan was my sales person. Very knowledgeable. We purchased the new 2020 FPace SVR.... Wow, does it deliver. Driving is fun again, and Autobahn has earned my business with their great products and sales team.
Service with a smile.
The Service Department Consultants ( Kory, Adam,George) are outstanding. Listened to my concerns rather than jumping ahead with incorrect assumptions!
We got the email about the software update. It totally changed options for the seats. Turned off the cooling/heating option and added the massage feature. My car does not have massage seats. Took 1 1/2 days to correct, but Autobahn took care of it. Just didn't expect it to take so long.
I had an appointment and was warmly greeted when I arrived. I was given an estimated time for the service, which was precisely the time as projected. The cost for the service was as originally given and there were no add on costs. Thank you.
Best car buying experience of my life! Travis was the perfect combination of low pressure, responsive, efficient, knowledgeable and considerate. Almost disappointed that I have no reason to keep working with him until it’s time to get the next one! Thanks!
By far the best experience I have had purchasing a vehicle. Terrance, my salesperson, was wonderful and made the process stress free and seamless. Thank you again!!
As always outstanding service. Excellent service department.
I just leased a 2019 F pace and Terrance San Juan helped me. He answered my emails right away and we communicated for a few weeks before I came in to the showroom. He was wonderful to work with and I would highly recommend him!
I purchased an E-Pace about a month ago from this dealership. From the first time I spoke to him over the phone, Gregory Langfeldt was fantastic to work with. He listens to what you are looking for and why and truly wants you to be thrilled with your new or used car. He was responsive, provides 5 star service, and is a great asset to Jaguar Dallas. If not for him, I would have likely not purchased from this dealership due to some of their policies requiring a cashiers check and the car to be on your insurance before you leave. ...
Travis Downs and the entire staff at Autobahn Jaguar were professional, friendly and down to earth to work with. The best dealership in all of Texas.
Service department staff is very friendly and knowledgeable. I have two Jaguars that I service at Autobahn, and I'm always able to schedule service in a timely manner, and a loaner is always available. The staff promptly responds to my email inquiries and is quick to return phone calls. Every service is completed within the advertised time, is done right the first time, and the car is always returned very clean (inside and out).
Kory and the team were very responsive as always. All my issues were addressed within the time frame promised. I would not have my Jaguar serviced any place else!
Travis Downs and the entire Autobahn team were very professional and down to earth, very easy to work with. Travis was responsive in answering questions during the entire sales process. The best Jaguar dealership in Texas!
Everyone from parts to service go above and beyond to ensure that you are completely satisfied with your service. I will never take my vehicle anywhere else.